Chatbots News

Proactive communication includes welcome messages, notifications, updates, and general introductions. The main goal of these messages is to engage potential customers, share relevant information, and influence their buying decisions. If you want validation for your chatbot strategy, this post will...

Different spellings are currently in use, that include neural-symbolic and neurosymbolic, but also symbolic-subsymbolic and others – which we consider to be equal. The term neural in this case refers to the use of artificial neural networks, or connectionist systems, in the widest sense. The term...

People also use dictionaries and books to teach children not only what certain words mean, but the entire context of those words — a process known as taxonomy. For instance, “weather” relates to things like temperature, precipitation and seasons. People also teach children by exhibiting behavior...

Personalising the shopping experience in this way can increase the number of conversions, as discounts or offers that may have otherwise been missed can be pointed out. Grab the Contact Centre Playbook, which breaks down everything you need to know, from setup to improving customer...